Mid-Day Power Partners
Santa Rosa, California, USA

REFERRAL GOALS by Caren Parnes

 
BNI MID-DAY POWER PARTNER REFERRAL GOALS
 
BNI tells us that each member of a *strong* chapter will give, on average, a referral a week. There will always be members who have no problem making that goal and others who struggle with bringing in referrals on a regular basis.
 
Because of our rapid growth and many new members, our chapter set the goal during this last term of having each member average 3 referrals a month. This is NOT a quota. It is simply a goal we developed for the chapter to attain to maintain good momentum.
 
Again, remember from a previous email I sent out that these referrals do not have to be GUARANTEED BUSINESS. A qualified BNI referral is locating a *potential* client interested in speaking with the person to whom you are giving the referral about their services. Please also remember that a referral is only given ONCE for each new potential client--after that we use the closed business slips for repeat business from the same client.
 
We provide the Vice President's report both online and hand it out at the end of each month so our membership can see how they are doing (in all categories--referrals, 1-2-1s, visitors and absences), and also to see how you compare to the rest of the membership. We fully expect newer members to take some time to become good referral givers. We also ask that new members be aware that it may take some time to GET referrals as you let your "sales force" know what you do, and build trust with them. This is a process that BNI likes to call "farming" rather than "hunting"--since you are planting seeds and having to nurture them before they come to fruition. So patience--both with your ability to give AND get referrals--is necessary as a new BNI member.
 
Following are a few opportunities BNI offers for you to develop your referral-giving abilities.
  1. Mentoring. Each new member is assigned a mentor. Our mentors are dedicated members who know the BNI "ropes." They have been trained specifically for this program and have a variety of materials to help new members get the most our of their BNI membership--including how to maximize their ability to give referrals. BNI Midday Power Partners put this program into place--it is NOT a standard part of a BNI chapter. New members, please do not pass up the opportunity to use this valuable resource. Your mentor is there to provide a single point of contact for questions and concerns.
     
  2. Chapter Books and CDs. Our Education Coordination has materials out on the resource table at every meeting. We ask that you give us a check to hold while the materials are checked out, but this is a free resource for the membership. These materials are developed by BNI and the founder, Ivan Misner, specifically to help you find qualified referrals. We strongly urge that if you wish to get the most out of your membership, you check these resources out.
     
  3. Member Success Program trainings. The first Monday of every month there is not only a Member Program Training in Novato, which gives all the fundamentals about how BNI works, but also provides a seminar following it that teaches BNI members different aspects of how to become a better referral giver. On August 6th the Advanced Workshop is from 7:30 to 9:00 and is on "How to Generate Outside Referrals" presented by Trey McAllister. (An "Outside Referral" is a referral NOT for another member of your chapter, but for a prospective third party client.) For information on location and price go to: www.bni-sfbaymsp.com. New members have already paid for this as part of their membership, but longer-term members are encouraged to go more than once as these workshop topics change regularly.
     
  4. The Referral Institute. This is a company that was developed as a training grounds to become a better referral giver. There are various seminars and workshops that help in a variety of aspects. There are a a wide choice of courses and seminars available through the Institute:
     
     
  5. 1-2-1s. We cannot stress enough that the BEST strategy to be able to give another member a qualified referral is to get to know them personally and learn more about their business. Over and over, folks who have done these meetings comment they learned all sorts of valuable information about their fellow members they never knew by just listening to their 30 second infomercials. Very often they are able to come up with prospective referrals  on the spot after getting more detail about what they do. Please set a goal for yourself of meeting one member a week--or even three or four at a time--to get familiar with the membership as quickly as possible. I had supplied you all with forms a few weeks ago that included a list of members as a check-off sheet to prioritize your 1-2-1 meetings.
Armed with these resources, you should find yourself "inside a referral" more frequently as you train yourself to be on the lookout for them. We look forward to your participation!
 
Cheers,
Caren

 

 

 

 

 

 

 

  
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